Client Services Coordinator

Theresa Place Media Inc.

Salary: $45,000 – $55,000 per year

‍Location: Remote/Hybrid (Burlington, Hamilton, Guelph Area - based preferred)

‍Job Type: Full-time

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‍What does the opportunity include?

Join a dynamic boutique agency that values collaboration and client success. We encourage you to bring your whole self to work every day!

‍Grow within a rapidly expanding agency! We prioritize career development and provide opportunities for professional growth.

‍Take ownership of your work and make a real impact. You’ll play a crucial role in supporting our clients’ organizations, events, and member engagement.

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‍Does it sound like Theresa Place Media Inc. might be the right place for you?

Keep reading…What you’ll do: As a Client Services Coordinator, you will provide essential support to our association clients by assisting with membership management, board and committee support, event coordination, and administrative tasks. You will be responsible for ensuring smooth operations and strong client relationships.

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‍How you’ll do it:Client & Membership Support

• Act as the primary point of contact for client inquiries via email, phone, and meetings.
• Assist in managing membership renewals, registrations, and communications.
• Maintain accurate membership, sponsorship, and event databases.
• Support membership engagement initiatives, including email campaigns, newsletters, and website updates.

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Board & Committee Administration

• Provide administrative support for Boards of Directors and committees, including scheduling meetings, preparing agendas, taking minutes, and following up on action items.
• Assist with governance processes, ensuring compliance with association policies.
• Coordinate and track board-related projects and initiatives.

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Event & Conference Support

• Support the planning and executing of conferences, networking events, and educational seminars.
• Assist with registration management, sponsor coordination, and onsite logistics.
• Provide administrative support for event communications, schedules, and attendee engagement.

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General Administration & Strategic Support

• Handle day-to-day administrative tasks, including processing invoices, monitoring email inboxes, and managing client documents.
• Assist in preparing client reports, performance tracking, and data analysis.
• Work collaboratively with marketing and event teams to enhance client engagement strategies.

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You’ll thrive in this role if:

‍You have a diploma or degree in Business, Communications, Event Management, Marketing, or a related field.

You have 2-4 years of experience in client services, association management, event coordination, or administrative support.

You have strong organizational and project coordination skills with great attention to detail.

You are a proactive problem solver who enjoys working in a fast-paced, client-focused environment.

You are comfortable using CRM systems, email marketing platforms, and event management software.

‍Bonus: Experience working with non-profits or professional associations.

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‍Compensation & Perks $45,000 – $55,000 annual salary, based on experience.

‍Paid time off, personal days, and wellness days.Office closure between Christmas and New Year’s.

½ day Fridays during the summer

Hybrid work environment with work-from-home flexibility.

Professional development opportunities including industry events and certifications.

‍Occasional travel for client events and conferences.

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Why join Theresa Place Media Inc.?

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‍At Theresa Place Media Inc., we specialize in association management, event planning, and marketing services for non-profits and professional organizations. As a small but growing agency, we prioritize trust, impact, and going the extra mile for our clients and our team.

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We value work-life balance and provide a supportive, flexible, and collaborative environment where your contributions matter. If you’re looking for a rewarding role with variety, growth potential, and meaningful work, we’d love to hear from you!

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‍Be yourself. We like it that way.

‍At Theresa Place Media Inc., we celebrate diversity and are committed to fostering an inclusive environment where everyone belongs.

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‍Apply today! Send your resume and cover letter to theresa@theresaplacemedia.ca

‍Job Type: Full-timePay: $45,000.00-$55,000.00 per year

Schedule:

• Monday to Friday

Application question(s):

• Do you have access to a reliable vehicle?

Licence/Certification:

• Drivers Licence (required)

Work Location: Hybrid remote in Burlington, ON

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